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Out of School Time Program Manager

WHO WE ARE

Creative Action is a nationally-recognized youth arts education organization in Austin, Texas. As the largest provider of creative learning programs in Central Texas, we use the arts to activate the academic, social and emotional development of young people. Through interactive classroom performances, after school residencies, and community-based programs, our team of professional teaching artists inspire youth to be creative artists, courageous allies, critical thinkers and confident leaders in their communities.

WHO WE WANT

We’re looking for a highly motivated, collaborative and proactive person who values experience and passion as a critical part of creatively working with young people. Applicants must have demonstrated experience inspiring and leading a team. This position requires someone who uses a strengths-based approach to their work, can anticipate challenges and creatively solve problems, and puts energy into learning. Applicants should have a can-do attitude, flexibility, strong organization and interpersonal skills, and a desire to have fun when working with their team. We seek someone who is committed to youth development and believes that all people deserve equal opportunities and are valued for their unique life experience.

KEY RESPONSIBILITIES 

The Out of School Time Program Manager is an integral member of the Out of School Time (OST) Department and will work closely with various members of the OST team. This person provides critical leadership to program staff and operations and engages with campus partners to sustain high quality OST programs. Our OST program reaches 45 sites weekly with a team of 125+ Teaching Artists and Program Assistants, delivering more than 45,000 hours of arts-based enrichment each year. The OST Program Manager leads a team of 5 – 6 full time Site Coordinators who work directly with front line staff and youth, and collaborates with other cross-departmental team members to ensure access, equity and quality across OST programs.

Lead a Team

  • Supervise, guide and mentor a diverse team of Site Coordinators who manage licensed program sites;
  • Conduct frequent site observations to inform improvement efforts and staff supports as part of our professional learning community;
  • Facilitate team meetings and promote collaboration between Site Coordinators;
  • Recruit and hire part time staff (Program Assistants and Assistant Site Coordinators);
  • Troubleshoot and resolve site-specific and programming challenges.

Drive Program Quality

  • Ensure program quality and sustainability for all afterschool and summer programs;
  • Collaborate with other OST Managers to achieve program and company goals;
  • Coordinate strategies for part time staff support, retention, and engagement opportunities;
  • Develop and facilitate training for part time staff (social emotional learning, youth development);
  • Uphold regular communication with program partners and administrators, parents and other stakeholders;
  • Provide critical support to summer program administration and class content.

Implement Best Practices

  • Participate in ongoing staff development, leadership training, and licensing certification;
  • Meet regularly with OST leadership team to manage program operations and troubleshoot challenges;
  • Implement program and staff assessment and evaluation in support of a continuous program improvement cycle;
  • Seek out professional development opportunities in the community and utilize local coalitions and networks to inform and enrich our programming;
  • Participate in Creative Action’s social justice efforts toward anti-racism and inclusive practices.

EXPERIENCE

  • Strong understanding of best practices in afterschool and summer programs
  • Experience managing a team, 2 years minimum
  • Excellent verbal and written communication skills
  • Ability to navigate relationships with a variety of stakeholders
  • Demonstrated high professional standards, initiative, and integrity
  • Must be a self-starter, and able to balance working independently and being a team player
  • Experience in a licensed childcare environment, 2 years minimum
  • Bachelor’s Degree or Child Care Certification required
  • Proficiency with Word and Google suite, and an aptitude for learning new technology and systems
  • Must maintain DFPS state licensing certification requirements, including background checks, mandatory training and minimum required annual hours
  • Transportation essential–frequent travel to program locations
  • Occasional night and weekend work required

WHAT WE OFFER

Annual salary is $40,000, health insurance, life insurance, long-term disability, a discounted gym membership and an employee assistance program. We also offer paid time off + a fun and flexible work environment.

Creative Action is an equal opportunity employer committed to diversity and equity in the workplace. We strongly encourage those who reflect the communities we serve to apply, including bilingual individuals and/or people of color. 

TO APPLY

Take some time to familiarize yourself with our organization, what we do, and what we believe in. Then, if this seems like a community you’d like to be a part of, please email your resume and a thoughtful cover letter (required) to Alyssa Clark-Anaman at alyssa@creativeaction.org. Posting will remain open until filled. Ideal start date in early January.

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